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GBG Documents & Biometrics Documentation

Deactivate and uninstall

Before you uninstall AssureID Sentinel, you must deactivate the active AssureID license to release the licensed seat and allow it to be used on another computer.

Deactivate an AssureID License

  1. Click Start > AssureID > AssureID License Activation.
  2. Click Deactivate License.

Note: After completion, the application reports that the license deactivation was successful. The licensed seat is now available for installation on another computer.

The uninstall process removes AssureID completely from the system. Depending on your Microsoft Windows operating system version, launch the uninstaller:

Go to Start > Control Panel > Programs > Programs & Features > AssureID Sentinel and then click Uninstall. When complete, the files that were created during the installation process are deleted.

Note: Some files might not be deleted and can be manually deleted after AssureID has been removed. These files are located in C:\Program Files\AssureTec\AssureID (or in an alternate location selected during installation).

This section describes how to configure the i-Dentify Document Reader and the i-Dentify Device Emulator to work with AssureID.

Note: The i-Dentify Device Emulator is available only as part of the AssureID Developer installation.

Configure the i-Dentify Document Reader

  1. Unpack and install the i-Dentify hardware.
  2. Restart your computer (or restart the AssureID Service) to ensure that the hardware was initialized correctly by the software.