Network ports and endpoints
| Firewall | Firewall rules are used to regulate the inbound/outbound communication to and from the device. Make sure to add a rule to allow https traffic from LAN to WAN.* |
|---|---|
| Proxy | Permit outbound traffic (443) and .zip and .exe file extensions to GBG’s website.* Proxy and web filtering is very common and can also be an obstacle to stable agent behavior. |
| Geo-blocking | Permit content traffic in addition to TCP (443 ) traffic for routers such as SonicWall, that are known for their geo-blocking features. |
*Atera address: agent-api.atera.com
Ports and endpoints
Section titled “Ports and endpoints”| Program | Port | URLs |
|---|---|---|
| GBG Customer Experience | 443 | licensing.assuretec.com services.assuretec.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | a32dl55qcodech-ats.iot.eu-west-1.amazonaws.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | agent-api.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | agenthb.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | app.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | appcdn.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | ps.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | pubsub.atera.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | dotnetcli.azureedge.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | builds.dotnet.microsoft.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | download.visualstudio.microsoft.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | ps.pndsn.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | pubsub.pubnub.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | atera.pubnubapi.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | agentreportingstore.blob.core.windows.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | agentspoliciesprod.blob.core.windows.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | packagesstore.blob.core.windows.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | atera-agent-heartbeat-cus.servicebus.windows.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | atera-agent-heartbeat.servicebus.windows.net |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | cacerts.thawte.com |
| Remote Management | 443 (TCP) 8883 (TCP/UDP) | *.cloudfront.net |
| True ID* | 443 | mfa.lexisnexis.com |
*Required for Lexis-Nexis customers only