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GBG Documents & Biometrics Documentation

Support and downloads

The AcuFill SDK installers (32-bit and 64-bit), the silent installer and the user documentation are available from the GBG support website. The cumulative release notes for earlier years are available from Technical Support on request.

Normal support hours are 8:00 AM EST to 8:00 PM PST, Monday to Friday.

When you contact support, have your licence key to hand: a permanent licence key also identifies your company. For a problem with a scan, switch on the debug flag and include the error message the library reports.