Concept of IEOS driven Onboarding Journeys – GBG IDscan Documentation

Concept of IEOS driven Onboarding Journeys

As part of GBG IDscan enterprise on-boarding suite, mobile journey capture service supports end-to-end customer on-boarding journeys.

The on-boarding journey includes the following steps:

  • Front Document Scan
  • Back Document Scan
  • Proof of address A4 [4]Scan
  • Selfie Scan
  • Liveness
  • Triple Scan/Rescan

The set of journey actions will depend on your backend server configurations.

To access any given journey, you need a Journey ID.

These are confirmed and supported required actions from the backend:

  1. Front (Initial scan)
    1. INITIAL // Send initial front of the document to get next action.
    2. FRONTSIDE:SECONDSCAN
    3. FRONTSIDE:THIRDSCAN
  2. BACK Side scan actions
    1. BACKSIDE
    2. BACKSIDE:SECONDSCAN
    3. BACKSIDE:THIRDSCAN
  3. CAPTURESELFIE scan actions
    1. SELFIE
    2. SELFIE:SECONDSCAN
    3. SELFIE:THIRDSCAN
  4. LIVENESS scan action
    1. LIVENESS (Face match upload)
    2. LIVENESS (Liveness result upload)
  5. ADDRESSDOCUMENT scan actions
    1. ADDRESSDOCUMENT
    2. ADDRESSDOCUMENT:SECONDSCAN
    3. ADDRESSDOCUMENT:THIRDSCAN
  6. Journey Finished action
    1. NONE

Please contact your Technical Account Manager about your specific journey and actions available to you (supportcase@idscan.com).

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