Administration Portal User Guide – IEOS – GBG IDscan Documentation

Administration Portal User Guide – IEOS

The IDscan Administration Portal page is the unified location for modifying and maintaining the various settings and configuration options available to Administrators of the IDscan solution.

To access the journey backend settings please browse the following URL: 

https://(SERVER-URL)/IDScanApp


The following login page is shown:

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Login with the Super Administrator credentials.

On-Premise customers can find these can view/edit these details in the User Management XML file located in: 

C:ProgramDataIDScanIDScanEnterpriseUsersManagement.xml

Super Administrators have access to the full IDscan Dashboard as shown below. With these credentials the Capture Studio, Investigation Studio, Analytics Studio and Administration Portal can be accessed.

Click for a larger view

Click for larger view

Click on the Administration Portal icon.  

If you cannot click on the icon or the Administration Portal is shaded out you may not have the required permissions to access this area. 

In the following pages you will find an overview of the most commonly used configuration options that can be modified by Administrators in the Administration Portal.  

A dynamic button is added into the right bottom of the page, when you hit this button, the questions will be displayed in a pop-up window and you will be able to fill in a questionnaire and provide feedback. 


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