Concept of IEOS driven Onboarding Journeys – GBG IDscan Documentation

Concept of IEOS driven Onboarding Journeys

Introduction

As part of GBG IDscan enterprise on-boarding suite, mobile journey capture service supports end-to-end customer on-boarding journeys. Although the easiest way to do integration using IDSCustomerJourneyController if you prefer to have full control over uploading and presenting individual components, you are free to do so.

The on-boarding journey includes the following steps:

  • Front Document Scan
  • Back Document Scan
  • Proof of address A4 Scan
  • Selfie Scan
  • NFC
  • Active Liveness
  • Passive Liveness
  • Triple Scan/Rescan

The set of journey actions will depend on your backend server configurations.

To access any given journey, you need a Journey ID.

These are confirmed and supported required actions from the backend:

  1. Front (Initial scan)
    1. INITIAL // Send initial front of the document to get next action.
    2. FRONTSIDE:SECONDSCAN
    3. FRONTSIDE:THIRDSCAN
  2. BACK Side scan actions
    1. BACKSIDE
    2. BACKSIDE:SECONDSCAN
    3. BACKSIDE:THIRDSCAN
  3. CAPTURESELFIE scan actions
    1. SELFIE
    2. SELFIE:SECONDSCAN
    3. SELFIE:THIRDSCAN
  4. LIVENESS scan action
    1. LIVENESS (Face match upload)
    2. LIVENESS (Liveness result upload)
  5. NFC scan action
    1. NFC
  6. ADDRESSDOCUMENT scan actions
    1. ADDRESSDOCUMENT
    2. ADDRESSDOCUMENT:SECONDSCAN
    3. ADDRESSDOCUMENT:THIRDSCAN
  7. PASSIVE LIVENESS scan actions
    1. PASSIVE_LIVENESS
    2. PASSIVE_LIVENESS:SECONDSCAN
    3. PASSIVE_LIVENESS:THIRDSCAN
  8. Journey Finished action
    1. NONE

Please contact your Technical Account Manager about your specific journey and actions available to you

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