Once you have installed your IDscan Face Match Engine you should also do a final configuration change after you have installed the IDscan Enterprise Onboarding Suite (IEOS).

In your browser search for the following URL: https://(SERVER-URL)/IDScanApp
Once you search for this page, you should see the following web page:

In order to make Face Match a part of your journey workflow, enable this from the Journey Settings on our Administration Portal through our IDscanApp.

To access the journey settings you should enter either the Setup Administrator, which you can find in your Users Management xml file located under the following path: C:\ProgramData\IDScan\IDScanEnterprise\UsersManagement.xml

Once you have accessed this page, you will be able to see all the credentials needed for every role. Login with the Setup Administrator credentials as shown below

As you log in, you will be able to see the following dashboard allowing you to ‘Open’ the Administration Portal.

Once you click this tab, you will see a general journey settings page as shown below:

From this settings page, find the key which reads ‘Face match API Settings’. Face match configurations can be updated from this section. “Reset” button removes the values which had been set previously.

You are now ready and setup to use Face Match in your journey workflow.

If you run into any errors or have any queries in regards to this then please do not hesitate to get in touch with your TAM/SAM.