Appendix: Scan Status – GBG IDscan Documentation

Appendix: Scan Status

There are five different ID status:

StatusDescription
ReferThe ID did not pass all the expected checks on the document, and requires additional review. 
PassThe ID verification was done successfully.
ExpiredThis indicates that the ID is expired.
Not SupportedThe ID type is not in the list of documents not currently supported by GBG IDscan. Please refer to our “How to add an items to the GBG IDscan Library”
UndefinedThis indicates that the expected journey was not fulfilled, meaning that an action item was missing, as such GBG IDscan cannot make a decision.

Note: The Customer will be responsible for, and will have full control over the messages displayed to the user, wherein these messages may differ from those provided above as part of the internal processing of the IDscan App with the Customer’s application.

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