20.8 September 2020 Release Update – GBG IDscan Documentation

20.8 September 2020 Release Update

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NFC (only available to hosted customers, if you would like to consider migrating to hosted please contact your Customer Success Manager)

IDscan added automated Near Field Communication (NFC) process to its document validation solution. IDscan NFC capability covers all RFID-embedded identity documents, including biometric passports and identity cards.

The fully automated NFC technology combines document recognition with NFC. It automatically detects when an identity document contains an RFID chip, extracts the data with 100% accuracy and authenticates the NFC chip for enhanced fraud prevention.

Two new NFC authentication checks  “ChipVerification” and “ChipCloneDetection” are added to Investigation Studio and also available via API.

Blocklist documents

Ability to add identity documents to a block list via Administration portal. Identity documents that are added to the blocklist will be rejected when submitted by end users.

High Level Result Tailoring Service

HLR Tailoring Tool allows customisation of IDscan document authentication checks to reflect customer’s unique requirements and use cases. Giving our customers finer control to achieve their perfect journey.

The High Level Result Tailoring Service is available via GBG Professional Services.

Forensic Document Checking Service

Ability to set automated Forensic Document Checking Service for mobile and web channel referred journeys to achieve an instant uplift in pass rates and 100% decisioning.

Added Forensic Document Expert chat history to Investigation Studio.

Added USA state list to “Define Double-Sided Documents”

Added USA state list to “Define Double-Sided Documents” section to allow user to configure “state” value when country is set to “USA”. Added scan distribution by state graphic to Analytics Studio.

Feedback Widget added to Onboarding Suite for user feedback

We value your feedback, so we added an online survey to the Onboarding Suite for users to rate their experience. The red icon is displayed at the bottom right corner of the page and users can initiate it easily at any time to provide feedback on usability and rate their experience.

Onboarding Suite UX Enhancements for easier and faster navigation

Improved UX in the Investigation Studio, Administration Portal and Capture Studio.

Library Updates v 1.30.1

  • Added the ability to extract the middle name.
  • Enhanced processing performance.
  • General enhancements to the Extraction accuracy

Increased coverage

44 new document types added in the territories including:  Austria, Cambodia, Costa Rica, Italy, India, Indonesia, Netherlands, Switzerland, Taiwan, Vietnam, United Kingdom, etc.

Improving support

40 document types improved in the territories including:  Australia, Austria, China, France, Germany, Ireland, Macedonia, Malta, New Zealand, Philippines, Singapore, South Africa, Switzerland, Thailand, Turkey, USA, etc.

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