Q: Which documents are supported?

A: We offer document coverage offline (on device) and with an online backend server.

• Server: supports a wider range of documents and mostly depends on your contract.
• Offline: supports a specific range of documents on the mobile device itself.

Q: With offline smart capture, which documents are supported?

A: We support all ICAO compliant documents and specific packages of documents. We mostly name our packages by the area we support + ICAO.

Q: Can we add different Profile packs?

A: Yes, we are supporting the Hot-Swap feature.

Q: Can I add multiple A4 documents to journey?

A: If A4 is set as Optional, you can send A4 document to the server under the same Journey ID.

Q: Battery consumption is high while using Smart Capture (Camera) or leaving camera screen open.

A: This is expected behaviour as the camera is constantly generating frames.

Q: ERROR ITMS-90087: “Unsupported Architectures. The executable for MJCS.framework contains unsupported architectures ‘[x86_64, i386]’.” 

A: Most probably you took MJCS.framework dependency from release-iphoneuniveral folder, which contains simulator architectures. AppStore does not allow to upload them, hence you need to strip them out. We have a sample script, which you can find in the sample application, which is inside the package, under Target Settings / Build Phases / Strip Architectures