Resolution: 1920×1080 or 1920×1410. If the document image is not cropped, it should fill in 90% of this space.

Image Format: JPEG

Image Compression: Recommended 100 or at least 90% as it will affect OCR reading.

Sending uncropped document images:

Java

setExtracted(RequestDocumentSend.Extracted.NO) 

Preferred orientation:

Important note: The file size should be a maximum of 7.5mb, if it is over 7.5 mb then error will be returned in the response.