Using native or third-party camera – GBG IDscan Documentation

Using native or third-party camera

Requirements for using specific parts of Customer Journey while sending if not using our provided solutions.

Identity document uploading

  • Resolutions: FULL HD if document is not cropped it should fill min 90% of this space.
  • Image Format: JPEG
  • Image Compression: Recommended 100 or at least 90% as it will affect OCR reading.
  • Preferred orientation:

Proof of Address Uploading

  • Resolutions: 4K, if document not cropped it should fill min 90% of this space.
  • Image Format: JPEG
  • Image Compression: Recommended 100 or at least 90% as it will affect OCR reading.
  • Preferred orientation:

Selfie Uploading

  • Resolutions: 1024 x 640 fill 70 % at least. (Bigger resolutions can influence results heavily)
  • Image Format: JPEG
  • Image Compression: Recommended 100 or at least 90%.

NOTE: Preferred orientation: incorrect orientation can heavily affect results. Issue is observed in release of IEOS 7.7.3

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