As part of GBG IDscan enterprise on-boarding suite, mobile journey capture service supports end-to-end customer on-boarding journeys.
The on-boarding journey includes the following steps:
- Front Document Scan
- Back Document Scan
- Proof of address A4 4Scan
- Selfie Scan or Liveness
- Triple Scan/Rescan
The set of journey actions will depend on your backend server configurations. To access any given journey, you need a Journey ID.
These are the confirmed and supported required actions from the backend:
- Front Side (Initial scan)
- INITIAL // Send initial front of the document to get next action.
- FRONTSIDE:SECONDSCAN
- FRONTSIDE:THIRDSCAN
- BACK Side scan actions
- BACKSIDE
- BACKSIDE:SECONDSCAN
- BACKSIDE:THIRDSCAN
- CAPTURESELFIE scan actions
- SELFIE
- SELFIE:SECONDSCAN
- SELFIE:THIRDSCAN
- Liveness scan actions
- LIVENESS (Face match upload required)
- LIVENESS (Liveness result upload required)
- ADDRESSDOCUMENT scan actions
- ADDRESSDOCUMENT
- ADDRESSDOCUMENT:SECONDSCAN
- ADDRESSDOCUMENT:THIRDSCAN
- Journey Finished action
- NONE
NOTE: Please contact your Technical Account Manager about your specific journey and actions available to you on supportcase@idscan.com