Release v8.2.8 – 13 Dec 2018 and older | GBG IDscan Documentation

Release v8.2.8 – 2018-12-13:

IEOS Backend Services:

Fixed Liveness issue in iOS mobile devices
Fixed computability issue in WJCS in Load-balancing environments

Release v8.2.7 – 2018-12-10:

IEOS Backend Services:

Library and backend logs are separated for each tenant. Folder name includes journey ID and tenant name. (limited to 15 characters)
Updated FDE endpoint

WJCS (Web Journey Capture Service):

Updated backend authentication endpoint to /token

Release v8.2.6 – 2018-10-21:

IEOS Backend Services:

Improved processing time during integration of Onboarding Suite and IDES2 engine.

Release v8.2.5 – 2018-11-13:

IEOS Backend Services:

Implemented a new Webhook endpoint for FDE Review Notifications.
Liveness detection is provided in web browsers via WJCS as part of onboarding journey flow.
- It can be enabled from the admin portal.
- Web browser in mobile channels, liveness feature will be provided in the journey
- Result of liveness can be reviewed from Investigation Studio
Improved Low Resolution Quality Checks
Improved responsiveness in Mobile browsers

Release v8.2.2 – 2018-10-26:

IEOS Backend Services:

Improved double sided documents’ cross checks.
Removed password complexity requirement for LDAP based authentication.

Release v8.2.0 – 2018-10-01:

IEOS Backend Services:

Different capture channels are supported by one backend instance. It is possible to submit documents to one instance of IEOS backend from the channels below:
- Mobile Channel
- Web Channel
- Scanner Channel
Added an ability to restrict the data access to specific user groups.
- It can be enabled if authentication mode is LDAP.
- There are admin portal configurations to enable and disable the multi-tenancy.
- If a user belongs to more than one group, the first group alphabetically from A-Z will be considered and connect to that tenant database.
Added support for including site, location and LDAP user group to scanner terminal mapping.
- Users from the selected LDAP group can connect to the mapped scanner.
- Ability to map a scanner/terminal to a site and a location/branch.
- Ability to allow multiple users to connect to a scanner.
Added cross checks across documents within journey.
- Identity Document Front-Back Cross Check
- Identity Document – Address Document Cross Check
Added ability for Liveness in Web Browser.
- When journey is initiated from web browser via Capture Studio, it is possible to perform Liveness via webcam.
Improved the password policy to make it stronger.
- In XML authentication, minimum password length is 8 or more characters.
- Must include at least one uppercase alphabetic characters
- Must include at least one numeric character or an acceptable symbol
Users will be automatically redirected to relevant app based on access privileges
- Users with admin access will be taken to the dashboard.
- Users with Capture Studio access will be taken to Capture Studio.
- Users with Investigation Studio access will be taken to Investigation Studio.
- Users with Analytics studio access will be taken to Analytics Studio.
Improved responsiveness on display of Dashboard and also navigation from dashboard to different apps.
Added Image Quality Feedback in WJCS.

Release v8.1.0 – 2018-06-25:

IEOS Backend Services:

Backend settings can now be configured from the admin portal. Admin portal is restricted to SuperAdministrator access. Customers can import their existing backend settings to admin portal.
Authentication tolerance levels can now be applied for specific document types. If applied, this tolerance overrides the global tolerance level.
With Full Edition license, a chat with an IDScan FDE is automatically initiated on Capture Studio when an identity document is Referred, Expired or Not Supported.
- The IDScan FDE will have access only to the journey for which it is initiated and override the outcome.
- The chat can also be manually initiated from Investigation Studio.
- The chat transcript will be available for review on Investigation Studio.
- This feature requires https.
Liveness detection is now part of the onboarding journey workflow.
- It can be enabled from the admin portal.
- It must be enabled only when using MJCS. When enabled, face matching will be performed within liveness detection.
- If liveness detection is performed in MJCS, the final outcome (failed/passed) will be available for review on Investigation Studio.
- Enabling liveness with WJCS or Capture Studio will result in prematurely ending journeys with an “Undefined” journey outcome.
A new IDES2 engine will be used to process POA/A4 documents instead of the old Semantic Engine.
- This engine can classify all supported UK and Irish bank & utility documents.
- This engine will extract the standard KYC fields like Name, Address & Issue date along with Issuer name if we can detect an issuer logo on the document.
When uploading identity documents using Capture Studio or WJCS, digital tampering checks are applied.
- The results can be seen on Investigation Studio along with a heat map of the original image with a colour legend indicating tampered regions on the document.
- The final outcome of digital tampering is also available in the API response.
The default identity document processing engine is configured to be IDES in the database. This can be changed to IDES2.
Digital tampering will be disabled from trusted capture channels like mobile & 3M scanner.
The face matching engine will now be invoked from an API The URL with credentials need to be configured on admin portal.
Set IsExtracted field to false when uploading pdf files from Capture Studio.
Fix to make authentication work on a load balanced environment with https.

Release v8.0.1 – 2018-03-11:

IEOS Backend Services:

Added support for IDES authentication tolerance in config file.
Added support for digital tampering detection for file upload in Capture Studio and Direct API.
Added support for digital tampering detection while manual cropping capability of WJCS, skip for scanner and mobile.
Added support PDF documents as frontside/backside ID document step in capture studio.
Added ability for investigation studio users to download the PDF reports they used to perform ID document steps.
Added support for active/active load balancers without sticky session.
Display RFID chip photo in images view section of investigation studio when there was an RFID chip in the journey.
Added face match cross check for RFID equipped documents when IDFM license is present.
Updated proof policy to accept all documents if user enabled the feature without adding items to proofpolicy.xml file.
Updated auto generated PDF report to become one journey report instead of two reports when enabling A4 step.
Added multi delete option to investigation studio with maximum of 15 items per time.
Restrict deleting journeys to super administrators in investigation studio.
Fixed oracle support for analytics studio.
Fixed face match outcome when using rotated images.
Updated reconnecting scanner during the journey to show the last displayed view instead of ready to scan for better user experience.
Included override information in PDF report.
Allowed users to occupy scanner after a configurable time out value.
Added customer number field in investigation studio.
Changed analytics studio to count journeys instead of scans in the journey count, trend analysis and journey by outcome sections.
Included the username occupying the scanner in scanner busy view of full edition capture studio.
Hide Download CSV button for un-authorized users in investigation studio (only super admins are authorized).
Renamed uploaded portrait to uploaded selfie in investigation studio.
Change column titles of search results in investigation studio.
Clear file name in compact edition capture studio after uploading the file.
Renamed image names in investigation studio from source white image and processed image to source image and processed image.
Updated CSV report columns to become more user friendly.
Renamed the downloaded CSV report to become “IDscan-InvestigationStudio-JourneysExport-Date&Time”.
Renamed scan reference in investigation studio to journey reference.
Fixed a typo in 404 page.
Renamed search filter “Not override” to “Not overridden” in investigation studio.
Fixed the result of A4 scan in PDF report where we were saynig refer for a passing A4 step because the journey was referred.
Hidden IR and UV images in compact edition and display them only when using Full Edition.
Sorted the authentication checks in investigation studio in the following order failed, warning, passed, skipped.
Unified journey actions in search results view and journey details view.
Displayed triple scan attempts (for IDs, A4 and selfie): The images/files uploaded for all the attempts in a triple scan will be seen on investigation studio.
Added ability to configure proof policy to whitelist identity documents by document subtype.
Added ability to configure proof policy to whitelist identity documents by document issue date.
Added ability to specify brand logo to be displayed in the web portal and PDF reports.
Added ability to see the remaining license days to the web portal.
Added new license expired screen to be shown when the license is expired.
Fixed Oracle Support for Investigation Studio.
Fixed a bug with journey workflow where PoA documents overrides IDFM selfie step result.
Improved PDF file support performance in Capture Studio.
Fixed a bug with Investigation Studio not refreshing the search results after deleting journey(s).
Fix bug with face match triple scan mode when using RFID documents.

Terminal Service (Scanner):

Fix ID document cropping.
Fix internal bug that is caused by running terminal service before plugging in a scanner.
Fix terminal service stop/start, restart and pause/resume.
Fix setting auto trigger mode on ready to scan view.
Fix reading 3-line MRZ.
Include scanner drivers in the package.

Release v7.7.3 – 2017-10-04:

IEOS Backend Services:

Introduced application dashboard and new navigation system in idscan web portal to allow users to switch between different IEOS apps with single login (based on authorisation roles).
New Investigation Studio UI/UX.
Added new “Capture Studio” and deprecated “IDCloud” portal to support performing journeys from one IDscan web portal with following features:
- Capture ID documents via file upload.
- Capture Selfie images via file upload.
- Capture A4 address documents via file upload.
Added support for ID document + A4 address document in one onboarding journey, order of journey steps as follows:
- Document frontside.
- Document backside, if enabled.
- A4 address document, if enabled.
- Selfie face match, if enabled
Added ability to configure accepted types and countries of A4 address documents.
Added PDF report for A4 address document scans.
Extend triple scan mode to include backside scanning, selfie and A4 address documents.
Added ability to download multiple PDF report from search result screen of Investigation Studio.
Added ability to download single PDF report from journey details screen of Investigation.
Added ability to mark a journey as overridden in journey details screen of Investigation Studio.
Added ability to search for overridden journeys in Investigation Studio.
Added ability to delete a journey from Investigation Studio, accessible only for users with authorisation role “SuperAdminUser” or “InvestigationUser”.
Added configurable feature to refer the journey when the document holder is of an age under the specified age in configuration file “BackendSettings.xml”.
Added ability to view both front and backside images on image view of the investigation studio
Fixed a bug that was causing an “Undetermined” result from face match engine.
Fixed a bug in proof policy being ignored for backside scans.
Fixed a bug with downloading PDF/CSV reports.
Display license information during installation including the edition of IEOS and the expiry date.
Remove search by operation type from new investigation studio.
Remove customer number from journey details view in new investigation view
API improvements:
- Add scan date/time and document result for each document in journey/get api.