Analytics Studio User Guide – IEOS 8.3 and earlier – GBG IDscan Documentation

Analytics Studio User Guide – IEOS 8.3 and earlier

Introduction

The IDscan Summary Report provides you with detailed information about the Report Date Range, Total number of scans (with and without retries), Scan Distribution by Outcome – including the total number of Passed, Expired, Refer, Not Accepted, Not Supported – and Undetermined scans.

Analytics Studio

In order to access the Analytics Studio you will have to log into the path shown below provided to you by your responsible TAM: https://{ServerURL}.cloud/IDscanApp

After you have accessed this URL, you will be shown the page below to enter your credentials and log into the system. This would also be provided to you by your TAM or will be listed in the following path accessible from your Server Machine: C:\ProgramData\IDscan\IDscanEnterprise\UsersManagement.xml

If you choose to login with the Analytics Studio credentials, you will only be able to access that Section as shown below.

However, if you would like to access more than one page – for example both the Investigation Studio and the Analytics studio – then you can login with the Super Administrator credentials as shown below.

Dashboard

With this access, your dashboard would now look like the below image.

Search

Once you have opened the Analytics Studio tab, you will be able to search for your scans according to a specific date and you will be presented with the total number of scans with retries, without retries, the average age and the average processing time (in seconds) as shown below.

You also have an ‘Export Report’ tab on the right hand side of the search area, which is a simple click to download the report in PDF format onto the ‘Downloads’ folder on your device, for you to keep or investigate an occurrence in your scans, if you do not want to search for those specific dates constantly.

Trend Analysis

If you scroll down the page, you will also be able to see the general Trend Analysis line graph as shown below.

This line graph shows an example of the analysis of scans between the dates of 11/10/2017 to 19/10/2017, which can be changed depending on the date you type into search as shown and explained above.

Scan Distribution

Scan Distribution by outcome chart, as shown below, which is colour coded in terms of the scans results such as:

Pass, Refer, Not Supported, Not Accepted, Expired and Undetermined.

When you scroll down the page, the last chart will be in the format of a bar chart. Three different bar charts will be displayed showing: Scan Distribution by Document Type, Scan Distribution by Nationality and Scan Distribution by Gender.

  • Scan Distribution by Document Type: this shows the document types such as Driving License, National Identification Cards, Foreigner Identification Card, Residents Permit, Unknown, Passport, Selfie (if Face Match is enabled), and Utility Bill (if A4 is enabled).
  • Scan Distribution by Nationality: this will show the general Nationality of the documents you have scanned i.e. which Nationality the document belongs to: UK, Undetermined, French, or Lithuanian etc.
  • Scan Distribution by Gender: this will show the gender of the persons document scanned; Male, Female, or could be Undetermined (if the gender could not be extracted).

These factors are combined to give you detailed information about scanned documents history as can be seen in the following Figure:

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